Cancellation and Refunds

This policy covers fees paid to Sarvajeet Tech Solution through this website (including Razorpay and Cashfree) and project invoices agreed in writing.

Cancellation

You may cancel a project by emailing skshibooofficial@gmail.com. Work already completed up to the cancellation date remains payable. Unused prepaid fees for work not started may be refunded after we confirm the remaining scope.

Refunds

Advance or milestone payments are refundable if we have not started the corresponding work, or if we cannot deliver the agreed scope for reasons on our side. Once a milestone is delivered and accepted (or used in production), that milestone fee is not refundable.

Duplicate or accidental payments on this website will be refunded in full to the original payment method after we verify the transaction.

How to request a refund

Write to skshibooofficial@gmail.com with the payment id, amount, and reason. Eligible refunds are processed within 7–14 business days, subject to the payment provider. Chargebacks should be a last resort; contact us first so we can resolve the issue.

See also Contact Us.